Faq

Frequently Asked Questions

Our answers to all your questions

Pre Appointment

WHAT IS THE TIMEFRAME REQUIRED FOR MY DRESS?

This process usually takes 5-8 months and up to 3 visits with your alterations professional. Rush orders and fittings can be arranged if you do not have enough time. The chosen gown is made to order in your size and colour choice and shipped directly to our boutique from the design house. When your dress arrives you will receive an email from your bridal consultant letting you know the dress has arrived in the store. It is up to you to schedule your fittings.

MY WEDDING IS STILL 1 YEAR AWAY. IS IT TOO EARLY TO START LOOKING FOR MY WEDDING DRESS NOW?

It is not too early to start looking for your wedding dress. In a matter of fact many brides start looking and purchase their wedding gown 1-year away from their wedding date. The timeframe I recommend to our brides is 8-10 months from your wedding as it will allow enough time to have things made and fitted. This is not always necessary but can be a good idea to allow you plenty of time to order your gown, have alterations made, and to choose accessories. The timeframe I recommend to our brides is 8-10 months from your wedding as it will allow enough time to have things made and fitted.

I HAVE FALLEN IN LOVE WITH A GOWN FROM YOUR DESIGNER/SUPPLIER BUT YOU DO NOT HAVE IT IN STORE. CAN I STILL ORDER THAT DRESS?

Yes, as we are authorised stockists of Martina Liana, Essense of Australia, Madi Lane, Stella York, All Who Wander and Lillian West and can order any gown from their range. All designers offer a huge selection and we might not stock the sample but we can still order the dress for you as a purchase order. Often we have something similar so you can try it to know if it really is “the one”.

CAN I BUY A WEDDING DRESS FROM YOU WITHOUT VISITING YOUR SHOWROOM?

Yes of course! We have already successfully sold wedding dresses online, via our website, by email, and over the phone. During this process, we establish a dialogue with you to ensure that you get a dream gown that is exactly what you want. Please supply as much information, i.e., height, waist, bust and hip measurements, and phone number.

WHAT SIZE ARE YOUR SAMPLE GOWNS?

Our sample gowns are in a selected size from a range of 10 – 22. Our sample gowns are there to help you get an idea of the style and quality of our materials Your selected gown will be ordered in your correct standard size and colour choice once purchased.

WHAT SHAPE DO YOU RECOMMEND FOR MY BODY TYPE?

We believe a silhouette of a dress cannot define you or your figure. Howeer there are certain types of styles and silhouettes your consultant can recommend to accentuate or conceal parts you would like to show off or hide. It is important to ask yourself first which part of your body you love and want to feature on you wedding day and which parts you would prefer cover.

WHAT IS THE PRICE RANGE OF YOUR GOWNS?

Our ready to wear range starts at $1500 – $4500 and our bespoke range start at $3000 -$7000. We also have gowns on sample sale starting at $400. Prices of all ready to wear and sale gowns are available to view on our website.

WHAT IS A SALE GOWN OR SAMPLE SALE GOWN?

Sale gowns are sample gowns that are sold off the rack at a discounted price. Sample gowns are our store samples that are available in-store for brides to try on and is only available in a particular size. They are sold as-is and all sales are final.

WHAT ARE YOUR TERMS AND CONDITIONS?

You can find our terms and conditions here.

Need more answers?

Want to know more? Get in touch!

We would love to hear from you. Contact us now and find answers to all your questions!

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Grab your bride tribe!

Gather the girls and pop the champagne! Start your exciting journey to finding your dream dress.
Alma and her team are here to create a dream experience while finding the perfect dress.
At your bridal consultation you will have your personal, dedicated stylist to work closely with you to find the dress to meet your style and personality.

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Contact

131 Mt Eden Rd, Mt Eden, Auckland

09 623 1188

info@almaj.co.nz

Store Hours

Mon Closed

Tue-Wed 10am - 3:00pm

Thu-Fri 10am - 6pm

Sat 10am - 5pm

Sunday & Public Holidays Closed

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